That’s the principle that Charlie Gilchrist went by for both his dealerships and the body shop. Of course, this principle doesn’t apply to just good customer service and quality of work.
A higher standard means much more than body and paint. Providing a safe repair that also preserves the value of your automobile is as important to us as it is to you.
Our talented and dedicated team takes pride in helping our customers navigate the unfamiliar insurance claims process. We genuinely have your best interest in mind, and it shows.
We are very proud of our Gilchrist Automotive team that has contributed to the accomplishment of the prestigious Ford Distinguished Achievement Award, the President’s Award, and the North American Customer Excellence Award.
Find an Optimum Collision location nearest you.
Phone: (817) 597-4236
Hours: Mon-Fri: 7am - 6pm
Sat: 8am - Noon
Phone: (469) 249-1988
Hours: Mon-Fri: 7am - 6pm
Sat: 7am - 4pm
Click the link below to request an online repair estimate. Give us a little information about your vehicle, attach a couple pictures of the damage and you are done. No apps to download and only takes a few minutes. We can send you a repair estimate and discuss the next steps to help get you back on the road.
Basic contact information, year, make and model of vehicle and a few photos of the damage and vehicle identification number (VIN).
If the online form is completed during regular operating hours, a collision specialist will usually reach out the same day. If done during off hours, a specialist will contact you the next morning.
To get you the most accurate online estimate, we ask that you send a picture of your vehicle identification number (VIN). This is easily found at the corner of your dash where it meets the windshield (easily viewed from outside) and on the driver's side door jamb. For more information, see here.
Choose a location nearest you.
If you are ready to drop off your vehicle for repair or are required to meet in-person with a collision specialist for an estimate, follow the link below to request a time that works best for you.
Choose a location nearest you.
Save time by reviewing and digitally signing your repair documents online. Sign by using your smart phone, tablet or PC.
Choose a location nearest you.
To help you with your repair, check out the links below.
Vehicle Rental
To make vehicle drop-off easy and stress-free, Optimum has teamed up with Enterprise rental car. Leave your vehicle and have your rental vehicle waiting for you. Click below to reserve your rental.
Reserve Car NowTowing
Need to get your vehicle to the body shop and it is non-drivable? Optimum proudly partners with professional towing services in the communities we serve.
Get TowingDents & Dings
Storm damage? Dents or Dings? Optimum Collision offers paintless dent repair to bring your vehicle back to it's pre-damaged condition. Fix your dents while keeping your original factory finish.
Find an Optimum Collision location nearest you.
Phone: (817) 597-4236
Hours: Mon-Fri: 7am - 6pm
Sat: 8am - Noon
Phone: (469) 249-1988
Hours: Mon-Fri: 7am - 6pm
Sat: 7am - 4pm